help center

things you need to know & much more

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how it works

orders & shipping



privacy & security

frequently asked questions

how fast is shipping?

We ship with Canada Post. Once you check out, we process your order on same-day, delivery by Canada Post will typically take 2-5 business days.

where do you get your cannabis from?

We buy from a local producer as BC buds are the best buds, period. All products are lab-tested by a third-party to independently verify the product has 18-25% THC. We only source Health Canada approved products that are free of harmful pesticides and insecticides.

is this legal?

Yes. We are licensed by Health Canada to sell medical cannabis and we only buy from licensed farmers who adhere to strict Health Canada guidelines.

are my data secure and encrypted?

All patient data sent to and stored within High Hopes is encrypted end-to-end using the industry-standard 256-bit AES, the same technology used for online banking.